> S2S Modules - eReferral

S2S eReferral

A comprehensive, intelligent tool for coordinated client and patient care.

S2S eReferral helps agencies to achieve best practice in service coordination by ensuring consistent processes and procedures for every case.

The easy-to-use web-based software provides a single online hub for case management and communication between health and welfare services across unlimited geographic regions and a wide range of service networks.

Features

• Facilitates service coordination
• Innovative case-management features
• Embedded service directory
• Cost-effective, no infrastructure requirements
• Fits any referral intake model
• Referral protocols intelligently incorporated
• Comprehensive reporting capabilities
• Health, privacy and security standards-based system
• PKI and fax referrals to nonmember agencies
• Easy to use and affordable
• Efficient records management

Security and Privacy

S2S eReferral adheres fully to standards that protect client privacy. Client consent must be obtained to progress through the system and various approval levels apply.

Access to the system is only achieved with password authorisation and information is transferred using Secure Socket Layer (SSL) 128-bit PKI encryption – the same security level as used for online banking.

Benefits

Infoxchange Australia's approach to electronic referral is uniquely holistic: we offer much more than just electronic messaging.

S2S eReferral links internal case management with external referrals through a unique tailored interface. It integrates an extensive community service directory and profound workflow management functionality.

The all-in-one system streamlines case management and referral processes and cuts down on administration time and costs.

Coverage in Victoria

The S2S eReferral system is currently being used or implemented in over 154 organisations, providing 715 services with approximately 1200 practitioners using the system.